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Business
organizations today need no introduction to outsourcing as a business
model to achieve cost reduction and increased productivity. From
being a tactical option, outsourcing has already become a strategic
imperative. In many cases, outsourcing models, especially those that
focus on offshore engagements, have evolved and matured to address
issues such as control, communication and transparency adequately.
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With over 30 years of experience and
working closely with varied customers across continents, we at
ProcSys have gained a keen understanding of the nuances of such
engagements; nuances that often spell the difference between success
and failure. This comprehensive learning process has helped ProcSys
to evolve a rationalized, next generation approach to customer
relationships. This model, which we call the Uniteam TM
model, adopts a simultaneous balance between immediate imperatives
and long term needs.
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Uniteam TM is a branded
model, whose logo is an ambigram. The ambigram is designed to
represent a dynamic balance between the immediate and the longterm,
and communicate a sense of changing context.
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Offering the next-generation
relationship model
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Uniteam TM offers
comprehensive business relationship through a unified team model. The
model establishes customer relationship as the foundation and builds
a choice of engagements around this superstructure. While the
specific modes of engagement may be driven by tactical decisions such
as specific solution requirements, time to market, and budgets, the
perspective of a long term relationship forms the central thread that
runs through.
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Built around this core idea of
relationship, the Uniteam TM approach effectively blurs
the distinction between the traditional notion of ‘ProcSys
team’ and ‘Customer team’, and enables our customers to work with a
unified, seamless team to derive maximum strategic advantage. The
Uniteam TM model goes beyond the traditional delivery
system approach and attempts to future-proof the relationship.
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Our Uniteam TM approach
to relationship building has delivered repeatedly and we have been
able to retain nearly all our customers. When customers express
satisfaction and return to us repeatedly, (in some cases even after
five years!), it’s a vote of confidence in our approach, in our experience and in
our expertise. Extended internally, the Uniteam TM
approach translates into high levels of team work and low levels of
employee attrition.
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Under the Uniteam TM
framework, ProcSys offers a variety of engagement options that cover a
spectrum of requirements. In addition, ProcSys has evolved and
deployed a successful delivery
methodology that is based on the industry best practices, RUP
(Rational Unified Process).
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Click here to send us an enquiry on any
service or information you need and we will get in touch with you
immediately.
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